Benefits:
- Paid Holidays
- Life insurance
- Disability insurance
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Flexible schedule
SOCIAL MEDIA COORDINATOR
We are currently seeking a highly skilled candidate with a minimum of 4 years’ experience who will serve as a Social Media Coordinator to support a Federal Government client. Must pass a background check for security clearance, be a U.S. citizen, and must be able to work on site in Washington, DC with a hybrid schedule.
Job Duties / Responsibilities:
- Plan, create, and execute social media campaigns, working with partners on content creation, graphic visualization, before scheduling the campaign, providing real time monitoring of its effectiveness, including actively promoting and assisting in the campaign itself.
- Develop templates, or use existing templates, to prepare reports on statistics and monitor all relevant social media sites.
- Create short, tailored content about ongoing works, achievements, and priority programs as identified by the client, as well as tailor content for interactions and responses to audience comments on these accounts.
- Maintain social media activity, coordinating a social media calendar with online activity and partnering with Directorates and Program Offices to ensure proper online messaging and relevancy, ensuring message consistency across social media networks.
- Create standardized methods and a process guide to help operate and maintain relevant social media accounts, monitoring and commenting appropriately to promote mission and digital presence. This includes ensuring that the accounts are actively updated with new content, responses are made to posts referencing the account to facilitate interactions and ensure that content is created in a manner that offers guidance and ensures unity of messaging across all accounts and platforms.
Skills & Requirements:
- Bachelor’s degree in business, communications, media, or related field, and at least four (4 years of relevant experience, or at least two (2) years of experience with a Master’s degree or higher in business, communications, media, or related field.
- Understanding and experience with closed captioning and Section 508 accessibility to ensure all social media posts are accessible to people with disabilities.
- Ability to obtain and maintain a Public Trust.
- Must be able to write copy for regular (weekly, monthly) social media posts for social media platforms.
- Create and curate social media content.
- Update social media content library, including developing content based on planned editorial calendar.
- Coordinate graphic creation with designer complete visual needs and deliver on deadline.
- Collaborate with creative team to implement paid social media advertising campaigns.
- Manage a regular response cadence to respond to customer comments on social media platforms.
- Identify opportunities to optimize social strategies to improve performance.
- Schedule social media content in third-party software, managing distribution timelines and following up for completion.
- Collaborate closely with team and client POCs to validate all responses for appropriateness and timeliness.
- Onboard and maintain client social accounts.
- Keep up with social media trends.
- Review social content for grammar, spelling, and correct information. Implement changes based on client and team feedback.
- Contribute to creative content development processes where required.
- Must be a U.S. citizen.
- Must pass background check for security clearance.
Flexible work from home options available.
Compensation: $80,000.00 - $87,000.00 per year
ECU Communications is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. ECU Communications is a diverse and inclusive company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
About Us
ECU Communications, LLC (ECUCOMM) is a multi-faceted Marketing Communications firm. As a woman-owned and full-service agency, ECU specializes in Digital Communications and cross-cultural services. ECU’s thought leadership and data-driven approaches advance innovation for precision marketing, resulting in meaningful customer experiences across omnichannel communications and delivering valuable data to make informed decisions.
Our Culture
We're an agency where individuals are able to share their expertise and work collectively as a team to provide clients with award-winning campaigns. Our backgrounds, cultures, languages, viewpoints, and experiences are diverse, but mutual respect is our bond.
As a minority and woman-owned small business, we are committed to fostering a work environment where everyone feels respected and heard. A healthy work-life balance is company policy, and management prides itself on open doors and open minds.
Our Impact
We Stand Together
We're more than just a marketing firm - we're a force for positive change in our community. Our team members regularly organize food drives, volunteer days, and fundraisers, and we're proud to be affiliated with several charitable events and causes. We understand that our success gives us a platform for helping others, and we use it every day.
Our Culture
We're an agency where individuals are able to share their expertise and work collectively as a team to provide clients with award-winning campaigns. Our backgrounds, cultures, languages, viewpoints, and experiences are diverse, but mutual respect is our bond.
As a minority and woman-owned small business, we are committed to fostering a work environment where everyone feels respected and heard. A healthy work-life balance is company policy, and management prides itself on open doors and open minds.
Our Impact
We Stand Together
We're more than just a marketing firm - we're a force for positive change in our community. Our team members regularly organize food drives, volunteer days, and fundraisers, and we're proud to be affiliated with several charitable events and causes. We understand that our success gives us a platform for helping others, and we use it every day.
(if you already have a resume on Indeed)